Peace of mind, made possible with patient-centered care
Have more peace of mind knowing that everything we do at CTCA, we do to help your loved one get well. The patient is at the center of care in every way, with individualized treatment plans customized to specific needs, plus hands-on guidance from our staff to help make living with cancer day-to-day as stress-free and simple as possible. For both of you.
An all-in-one approach: One location, one care team, in one place
To maximize patient comfort and ensure consistent, quality care, most or all of your loved one’s treatments and appointments will take place at one CTCA hospital. The entire care team—from oncologists to supportive care experts—are available to speak to both of you face-to-face. They talk to each other, too, with equal dedication to seeing you and your loved one thrive throughout the cancer journey.
A Care Manager to guide you
When you and your loved one come to a CTCA hospital, we’ll assign a Care Manager to help you with just about everything. Appointment scheduling, connecting you with your doctors, and working with Patient Services to organize travel and lodging arrangements—you can count on your Care Manager being there for you throughout the entire treatment process, ready to answer your questions 24/7.
The Patient Empowered Care® model
We’ve implemented the Patient Empowered Care model to allow patients and caregivers to actively and meaningfully participate in cancer care. Here’s how it works:
Fully integrative care under one roof
A medical oncologist, clinic nurse, registered dietitian, naturopathic oncology provider and nurse care manager all come to you in one room.
Giving you and your loved one a voice in the treatment plan
A dedicated team of cancer experts will listen and create a treatment plan that is appropriate for your loved one’s specific health needs.
A care team that talks to each other in real-time
The entire CTCA care team meets regularly to review and discuss treatment progress. During appointments, team members have the opportunity to communicate and share updates.
Scheduling is prompt, and appointments happen in a block one right after the other. Whenever you and your loved one come to the hospital for an appointment with the medical oncologist, you will already be scheduled to see the other clinicians on your care team, too.
We don’t just treat cancer, we treat the person. You’ll meet specialists from other departments who can help your loved one manage the effects of treatment and enjoy a better quality of life. They include: pain management, mind-body medicine, oncology rehabilitation, chiropractic care and spiritual support.
Help coordinating day-to-day details
We understand that helping your loved one get well is—and should be—your primary focus. Arranging your visit can feel overwhelming, so we’ll handle it for you. Once you’ve decided on the date for your visit, our teams will arrange your travel, secure lodging arrangements and greet you upon arrival. Once you’re here, we have more ways to keep you both comfortable:
- On- and off-site guest rooms at reduced rates, and hotel rooms at reduced rates.
- Complimentary transportation services between your hotel and CTCA, and even around town.
- Discounted meals tickets for you and the patient so you can enjoy healthy cuisine right at the hospital. Prices vary; the average cost per meal is $4-$7.
- A business center so you both can keep up with work during your stay.