On your first day, you will meet with every member of your Care Team. Your team will conduct comprehensive diagnostic testing to ensure that they are seeing the same results as indicated in the records that were requested before your arrival. This will help your Medical Oncologist develop the appropriate treatment plan for you. Most of our lab testing and scans are done in-house so results are usually available quickly. However, each person’s cancer journey is unique and depending on your situation, you may need to consult with additional specialists and the appointments will be scheduled during your 3-5 day evaluation.
On your last day, you will meet with your Care Team once again and they will provide a personalized treatment plan for your individual cancer type and needs. You will be provided with options and are empowered to choose what treatment is best for you. At this time you can decide if you want to begin or schedule your treatment.
During your evaluation, your nurse navigator is your personal resource for questions or concerns and she will be checking in with you throughout your stay.
Once you begin treatment, your primary contact will transition from your Nurse Navigator to your Care Manager who will help you understand more about your cancer type, manage side effects, and help you and your family answer any questions you have about your treatment.
Additionally, our Quality of Life Clinic helps with symptom management to treat side effects and provides continued care to manage them throughout your treatment.
We offer concierge services that can assist any patient or caregiver with tasks such as mailing a letter or package, faxing and copying services, car rentals, restaurant recommendations, on-site dry cleaning, and planning trips around the Chicago or Milwaukee area. The concierge service is located in the front lobby, just behind the large fish tank.
At CTCA, licensed and registered dieticians work closely with executive chefs to develop health-conscious menus that feature delicious and nutritious meals at affordable prices. You and one caregiver will receive daily complimentary meals for breakfast, lunch and dinner.
Everything in our hospital kitchen is prepared with fresh ingredients, including:
- Organic produce, whenever possible
- Whole grains
- Hormone-free meats, including chicken and beef
- Fresh fish
- Sugar-free options
- Gluten-free options
- Low-fat options
We know that cancer treatment may affect your appetite and food preferences, so let us know if you would like something special. We will make every effort to accommodate your requests and needs.
We understand that it can be difficult to be away from home during cancer treatment. To make your visit as pleasant as possible, the Patient Relations department offers many activities and outings around town, and in the hospital for patients and caregivers.
Activities may include:
- Lunch with New Friends – a chance to connect with other CTCA patients
- Game night
- Craft classes
- Live music
- Special performances
- Sporting event outings
Take a look at a sample of a calendar of events.